Reckon Review 2026: Pricing, Payroll Features, Pros, and Cons

Reckon is a well-established cloud payroll and accounting provider built specifically for the Australian market [04] [36]. It is best suited for micro, small, and mid-sized businesses that need a straightforward, highly compliant solution for Single Touch Payroll (STP), PAYG tax, and Payday Super [33] [36].

The platform's strengths lie in its localized compliance features and the Reckon Mate mobile app, which allows employees to handle self-onboarding, leave tracking, and payslips remotely [34]. Pricing is public, flat-rate, and highly competitive, offering tiered plans based on employee headcount rather than per-user fees [43] [44] [45].

However, buyers should note that Reckon is not built for global scale. It natively supports Australia and relies entirely on a partner integration (PaySauce) for New Zealand, having deprecated its native NZ payroll software [35] [37]. Organizations with international workforces should treat Reckon as a local, Australia-only solution, while domestic Australian businesses will find it a capable and budget-friendly option [36] [37].

Reckon is a cloud-based business technology provider offering payroll, HR, and accounting software [02] [39]. Founded in 1987 and listed as a public company, it serves over 100,000 customers primarily in Australia [01].

Its core HR and payroll offerings include Reckon Payroll, which is designed to process pay runs and manage statutory Australian compliance, and Reckon Mate, an employee-facing mobile application for self-service and digital onboarding [02] [03]. The vendor targets micro and small businesses with flat-rate, tier-based pricing [06] [07].

Best for

• Australian SMEs needing basic payroll: Reckon is purpose-built for the Australian market, ensuring full compliance with local mandates like STP and Payday Super at an affordable price point [36].
• Micro businesses: The vendor specifically targets micro businesses with tailored plans for up to 4 employees and up to 10 employees [06].
• Small businesses: Reckon offers an "unlimited employees" payroll tier optimized for growing small businesses [07].

Good fit for

• Midmarket (SMBs): While Reckon supports unlimited employees on its premium tier, its core features are optimized for the lower end of the SME market rather than complex enterprise HRIS needs [08].

Not ideal for

• Companies needing multi-country or global payroll: Reckon does not support payroll operations outside of Australia natively, having recently deprecated its native New Zealand payroll software [37].

Buyers should verify first

• Exact pricing: Reckon frequently runs heavy introductory discounts, so buyers should verify standard ongoing rates versus promotional pricing [41] [46].
• Integration depth for NZ: If operating in New Zealand, verify the depth of the PaySauce integration, as Reckon no longer supports native NZ payroll [28].

• Reckon Payroll: A cloud-based payroll software aimed at small businesses to easily manage wages, leave, Single Touch Payroll, and Payday Super [02].
• Reckon Mate: An employee-facing HR and self-service mobile app designed to simplify onboarding, payslip access, and leave tracking [03].
• Reckon One (Accounting): The vendor's accounting suite, supporting expense management, invoicing, budgeting, and GST tracking [39].

HRIS and People Operations

Payroll

Reckon provides highly visible, public pricing based on flat monthly fees rather than per-user licenses. All prices are in AUD.

Payroll Plans

• Payroll Essentials: $16/month. Covers up to 4 employees. Includes pay runs, payslips, STP, superannuation, and leave tracking. Excludes timesheets and expense claims [43].
• Payroll Plus: $32/month. Covers up to 10 employees. Adds timesheet tracking and employee expense claims [44].
• Payroll Premium: $60/month. Covers unlimited employees with all features included [45].

Accounting Plans

• Accounting Plus: $24/month. Includes unlimited users, expense tracking, GST reporting, budgeting, and invoicing [41].
• Accounting Premium: $46/month. Adds timesheet tracking and unlimited project management [42].

Reckon maintains a dedicated security center and lists specific certifications relevant to its Australian customer base.

• Certifications: Reckon's security management is independently certified for ISO 27001:2022 [22].
• Data Residency: Data is primarily stored in Amazon Web Services (AWS) in the Sydney, Australia region [25].
• Access Controls: The platform utilizes firewalls, network segregation, and strict role-based access control (RBAC) procedures [26].
• Local Compliance: Natively supports Australian Single Touch Payroll (STP) and Payday Super compliance [23] [24].

Reckon includes support and implementation assistance across its paid tiers without requiring premium support contracts.

• Support channels: Free live chat and phone support are included [30] [31].
• Onboarding: The vendor offers a free onboarding session to new customers [32].

According to third-party review data, Reckon maintains a generally positive reputation among its target audience. The vendor holds an average rating of 4.4 out of 5 based on approximately 2,510 reviews across major software review platforms like G2. Reviewers primarily view it as a reliable, niche solution tailored specifically for localized accounting and payroll compliance in Australia and New Zealand.

• Confirm exact pricing: Check the standard ongoing rate for your employee count, as Reckon heavily promotes introductory discounts.
• Verify native vs partner delivery: If you have employees in New Zealand, confirm how the PaySauce integration handles data syncing with Reckon.
• Confirm feature tier limits: Ensure your chosen tier includes timesheets and expense claims if needed, as these are excluded from the base tier.
• Review global expansion plans: If you plan to hire outside of Australia, confirm whether you will need a separate Employer of Record (EOR) or global payroll provider.