Privacy Policy for HR.software

Welcome to HR.software ("HR.software," "we," "our," or "us"). This Privacy Policy explains how we collect, use, process, store, and protect information when you use our website, advisor tools, AI-powered recommendation systems, and related services (collectively, the "Services").

By using HR.software, you agree to the practices described in this Privacy Policy.

We collect information in the following categories:

1.1 Information You Provide Directly

When using our Services, you may voluntarily provide:

• Company information
• Workforce size
• Geographic hiring needs
• HR/payroll/EOR requirements
• Contact details
• Messages submitted through advisor or contact forms
• Demo requests or vendor inquiry information
• Feedback and survey responses

We recommend that users do not submit highly sensitive personal information unless necessary.

1.2 Automatically Collected Information

We may automatically collect certain technical and usage information, including:

• Device type
• Browser type
• IP address
• Operating system
• Referral URLs
• Website interactions
• Session analytics
• Clickstream behavior
• Advisor usage patterns
• Performance and diagnostic data

We use analytics and product intelligence tools, including PostHog, to help us understand how users interact with our Services and improve user experience.

1.3 AI Advisor and Recommendation Data

When you use our AI-powered advisor tools, we may temporarily process:

• Questions submitted to the advisor
• Product preferences
• Hiring and payroll requirements
• Vendor comparison requests
• Recommendation interactions

This information is used to:

• Generate recommendations
• Improve recommendation quality
• Optimize advisor performance
• Identify gaps in research coverage
• Improve scenario matching systems

Conversation and advisor interaction data is not retained indefinitely.

HR.software uses large language models (LLMs), including modern AI systems, to power portions of the platform, including:

• AI-powered software recommendations
• Scenario matching
• Vendor comparisons
• Natural language processing
• Research synthesis
• Search and ranking optimization

AI-generated outputs may not always be fully accurate, complete, or current. Users should independently evaluate vendors and software providers before making purchasing decisions.

We may use trusted third-party AI providers and infrastructure providers to process advisor requests securely, including Google Gemini services operated by Google.

AI systems are used to assist users in identifying and comparing HR, payroll, EOR, and workforce software solutions. Final purchasing decisions remain solely with the user.

HR.software does not use advisor conversations to make legally binding decisions about individuals, employment eligibility, creditworthiness, or other high-risk automated decisions.

If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, we process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests, including improving platform functionality, analytics, fraud prevention, security, research quality, and recommendation relevance

Where consent is required under applicable law, users may withdraw consent at any time.

HR.software uses partially automated systems and AI-assisted technologies to generate recommendations and improve user experience.

These systems may analyze user-provided business requirements, geographic hiring needs, software preferences, and advisor interactions.

Users may request human review or contact us regarding concerns about automated recommendations or processing activities.

HR.software is designed with data minimization principles.

3.1 Conversation Retention

Advisor conversations and related interaction data are generally retained for no longer than seven (7) days before deletion from our systems, unless:

• Longer retention is legally required
• Retention is necessary for fraud prevention or security purposes
• The user explicitly requests ongoing support or follow-up

3.2 Analytics and Operational Data

Certain aggregated, anonymized, or pseudonymized analytics and operational data may be retained longer to:

• Improve system performance
• Analyze product usage trends
• Monitor platform reliability
• Improve recommendation quality
• Detect abuse or security threats

Where possible, analytics data is aggregated or pseudonymized.

System logs, security records, and operational backups may be retained for limited periods where reasonably necessary for security, fraud prevention, infrastructure reliability, disaster recovery, or legal compliance.

HR.software may use infrastructure and cloud hosting providers located in the European Union, including DigitalOcean infrastructure hosted within EU regions.

We also use analytics and product intelligence services, including PostHog infrastructure configured for European data processing where available.

Some processing activities may involve trusted international providers, including Google services used for AI and language model functionality.

Where required by applicable law, we rely on appropriate safeguards for international data transfers, including contractual protections and legally recognized transfer mechanisms.

We may use collected information to:

• Provide and operate the Services
• Generate HR software recommendations
• Improve AI advisor quality
• Improve search and ranking systems
• Personalize user experiences
• Analyze usage trends
• Detect abuse, fraud, or security issues
• Respond to inquiries and support requests
• Improve content, research, and marketplace functionality
• Comply with legal obligations

HR.software maintains a clear policy regarding advertising, sponsorships, affiliate relationships, and rankings.

5.1 Sponsored Placements

Certain vendors, listings, placements, or recommendation opportunities may involve sponsorships, affiliate partnerships, referral arrangements, or commercial relationships.

Where applicable, sponsored content or commercial relationships will be clearly disclosed in accordance with applicable advertising and consumer protection laws.

5.2 Editorial Independence

HR.software aims to maintain editorial and research integrity in its comparisons, recommendations, and deep research content.

Commercial relationships may influence placement opportunities, visibility, monetization structures, or advertising exposure, but we strive to ensure users receive relevant and useful information.

5.3 AI Recommendations

AI-generated recommendations may consider:

• User requirements
• Vendor capabilities
• Scenario matching
• Platform research
• Product data
• User interaction signals
• Commercial relationships where applicable

Recommendations generated by HR.software are informational only and should not be considered legal, financial, employment, tax, or compliance advice.

Users should independently evaluate software providers before making decisions.

HR.software may use cookies, analytics technologies, and similar tracking mechanisms to:

• Maintain sessions
• Improve platform functionality
• Analyze traffic and usage
• Measure product performance
• Personalize user experiences
• Improve recommendation quality
• Support analytics and attribution systems

We may use analytics providers such as PostHog for product analytics and usage measurement.

Where required under applicable law, including EU and UK privacy laws, we will request consent before placing non-essential cookies or analytics technologies on a user's device.

Users may manage cookie preferences through browser settings or consent management tools where available.

Certain essential cookies may remain necessary for core platform functionality.

HR.software may use trusted third-party service providers and subprocessors, including:

• DigitalOcean (cloud hosting and infrastructure)
• PostHog (analytics and product intelligence)
• Google services, including Gemini AI functionality
• Cloud infrastructure providers
• Communication platforms
• Customer support tools
• Advertising and attribution systems

These providers may process information on our behalf under contractual, technical, organizational, and security obligations.

Where required, we implement appropriate contractual safeguards for international data transfers and third-party processing arrangements.

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no method of transmission or storage is completely secure.

Your information may be processed in countries outside your jurisdiction where our providers or infrastructure operate.

By using the Services, you acknowledge that data may be transferred internationally subject to applicable legal protections.

Depending on your jurisdiction, including under the GDPR and UK GDPR, you may have rights regarding your personal information, including:

• The right to access personal data
• The right to correct inaccurate information
• The right to request deletion of personal data
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to withdraw consent where processing is based on consent
• The right not to be subject solely to certain automated decision-making processes under applicable law
• The right to lodge a complaint with a supervisory authority or data protection regulator

To exercise these rights, contact us using the information below.

We may request verification of identity before fulfilling certain requests.

HR.software is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

We may update this Privacy Policy periodically.

When material changes are made, we may revise the "Last Updated" date and take additional steps where legally required.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our data practices, you may contact:

HR.softwareEmail: legal@hr.software

HR.software provides informational content, research, comparisons, and AI-assisted recommendations for business software evaluation purposes.

We do not guarantee:

• Vendor performance
• Pricing accuracy
• Legal compliance outcomes
• Availability of third-party services
• Completeness of AI-generated responses

Users remain responsible for conducting independent due diligence before selecting vendors or making business decisions.