Palm.hr Review 2026: HRIS Features, Local Payroll, Pricing, Pros, and Cons

Palm.hr is a cloud-based human resource management system (HRMS) and payroll platform designed for small and mid-sized businesses (SMBs) in the Middle East and North Africa (MENA) region. [02] [06] The platform's most prominent capability is its deep localization for Saudi Arabia, offering native integrations with government platforms like Mudad, GOSI, Muqeem, and WPS. [19] This makes it a strong candidate for businesses operating in the region that need to automate local compliance alongside core HR functions. [21]

Buyers should note that Palm.hr uses a quote-based pricing model, meaning specific tier costs are not publicly available on the vendor's official channels. [24] Additionally, user feedback suggests the mobile application lacks some of the functionality found in the desktop version. [20] Organizations evaluating the platform should verify exact pricing for their headcount and confirm that the mobile capabilities meet their workforce requirements before committing.

Palm.hr is a cloud-deployed human resource management system and payroll platform. [02] [23] Founded in 2018 and headquartered in Saudi Arabia, the platform centralizes employee data and automates payroll processes. [01] [02] It is built specifically to handle the regulatory and operational needs of businesses in the MENA region. [19]

Best for

• SMEs in Saudi Arabia: The platform is a strong fit for small businesses (11–50 employees) and SMBs (51–200 employees) needing comprehensive, localized HR and payroll out of the box. [05] [06] [21] The platform automatically handles compliance requirements like GOSI, Mudad, and WPS. [13] [19]

Not ideal for

• Mobile-first workforces: Evidence indicates the mobile app lacks some functionality, such as document expiration reminders, compared to the desktop version. [20]

Buyers should verify first

• Pricing: The vendor does not publish standard pricing tiers, so buyers must contact sales for a custom quote based on their specific size and needs. [24]

Palm.hr uses a quote-based pricing model tailored to organizational size and feature requirements. [24] The official vendor website does not display public pricing tiers; instead, it directs users to contact an HR specialist for a quote. [24]

Third-party sources occasionally list a starting price of $500 per year, but this conflicts with the vendor's official quote-based model and cannot be verified as accurate. Buyers should request a direct quote to confirm costs. [25]

Local payroll processing is natively supported for Saudi Arabia. [10] The platform automates payroll calculations and ensures compliance with regional regulations, including the Wage Protection System (WPS) and the General Organization for Social Insurance (GOSI). [13]

• Core HR: Centralized employee records and data management. [07]
• Leave management: Time-off management with support for multiple leave policies. [08]
• Time and attendance: Time tracking that integrates with biometric devices such as ZKTeco. [09]

• ISO 27001: The vendor states its security framework aligns with international ISO 27001 best practices. [11]
• Data residency: For Saudi Arabian clients, data is hosted and processed locally via the Google Cloud Platform in Dammam. [12]
• Payroll tax compliance: Compliant with regional regulations like WPS, Mudad, and GOSI. [13]

• Support channels: Email support is available for customers on the Starter plan and above. [18]

• Request a custom quote based on your specific employee headcount and required features.
• Verify if the mobile application supports the specific self-service features your workforce needs.
• Confirm the depth of native compliance if operating outside of Saudi Arabia, such as in the UAE.
• Ask for details regarding SOC 2 certification if your organization requires formal compliance audits beyond ISO 27001 alignment.
• Confirm the availability and response times for email support on your chosen tier.