Info-Tech Review 2026: HRIS Features, Payroll Coverage, Pricing, Pros, and Cons

Info-Tech is a cloud-based HR and payroll platform tailored primarily for small to midmarket businesses in the APAC region [18]. Founded in 1996 and headquartered in Singapore, the publicly traded vendor supports over 30,000 customers [01]. The platform is designed to consolidate core HR administration, localized payroll processing, and expense management into a single system [02] [16].

The platform’s strongest supported capabilities include native payroll processing for Singapore and Malaysia, complete with statutory reporting for local agencies such as the CPF Board, IRAS, and LHDN [03] [04] [11]. It also features a mobile application equipped with real-time facial recognition and GPS tracking for time and attendance management [09].

While Info-Tech offers budget-friendly, modular pricing starting at 2 SGD or 3 MYR per employee [27] [34], buyers should note that third-party reviews suggest a minimum one-year contract for at least 10 employees may be required [35]. Additionally, some users report that deep system customizations can lack intuitiveness and often require manual intervention from the vendor's implementation team [17]. Info-Tech is a strong shortlist candidate for APAC-based SMEs seeking a comprehensive, localized HR suite, provided buyers verify contract terms and implementation support levels prior to purchase.

Info-Tech is a cloud-based Human Resource Information System (HRIS) and payroll software provider [02]. It allows businesses to automate and streamline core HR workflows, including attendance tracking, leave management, expense claims, and performance appraisals [08].

The platform is heavily localized for the APAC market, offering direct compliance and statutory reporting tools for companies operating in Singapore, Malaysia, Hong Kong, and India [18]. Employees interact with the system primarily through a mobile app that supports advanced features like facial recognition authentication and GPS tracking for field attendance [09].

Best for

• SMEs in the APAC region: The platform is explicitly tailored to the regulatory requirements of Singapore, Malaysia, Hong Kong, and India [18].
• Small and midmarket businesses: Info-Tech scales from small businesses up to midmarket enterprises, processing payroll for hundreds of thousands of employees regionally [CL-07_small] [CL-07_smb] [CL-07_mid].
• Mobile-first workforces: Organizations that require field or remote time tracking benefit from the mobile app's facial recognition and GPS capabilities [09].

Not ideal for

• Buyers seeking highly intuitive deep customization: Third-party reviews indicate that certain advanced system customizations are complex and typically require hands-on support from the vendor's service team [17].

Buyers should verify first

• Minimum contract requirements: Third-party data suggests Info-Tech may require a minimum one-year contract for at least 10 employees, though this is not explicitly stated on the public pricing pages [35].
• Implementation timelines: Because complex setups may require vendor assistance, buyers should confirm the expected onboarding schedule [15] [17].

According to the vendor, Info-Tech offers several distinct modules that can be purchased individually or as a suite [20] [34]:

• Human Resource Software: Manages core HR tasks, onboarding/offboarding checklists, candidate screening, and grievance management [20] [27].
• Payroll Software: Handles automated statutory calculations, local tax contributions, and bank integrations [21] [28].
• Time Attendance: Tracks employee hours via mobile app with facial recognition, GPS tracking, and real-time monitoring [22] [29].
• Leave Software: Manages leave applications, approval workflows, and unpaid leave linked directly to payroll [23] [30].
• Claims Software: Tracks employee expenses and medical claims [24] [31].
• Appraisal Software: Provides customizable appraisal templates, summary reports, and approval workflows [25] [32].
• Learning Management System (LMS): Enables course creation, user enrollment, quiz tracking, and compliance automation [26] [33].

Info-Tech provides public pricing based on a per-employee, per-month model [27]. Pricing is modular, allowing businesses to select only the tools they need. Malaysia Pricing: Singapore Pricing: Pricing caveats: While the per-employee costs are published, third-party reviews suggest Info-Tech requires a minimum one-year contract covering at least 10 employees [35]. Buyers should request a direct quote to confirm total contract minimums and potential implementation fees.

• Human Resource Software: 3 MYR per staff/month [27]
• Payroll Software: 3 MYR per staff/month [28]
• Attendance App & Software: 3 MYR per staff/month [29]
• Leave Software: 3 MYR per staff/month [30]
• Claims Software: 3 MYR per staff/month [31]
• Appraisal Software: 3 MYR per staff/month [32]
• Learning Management System: 5 MYR per staff/month [33]
• HRMS Modules: Priced at 2 SGD per module per employee per month [34].

Info-Tech operates native local payroll engines in Singapore, Malaysia, and Hong Kong [03] [04] [05].

In Singapore, the system is compliant with CPF Board and IRAS requirements, and supports Bank GIRO for online submissions [11]. In Malaysia, the software is approved by LHDN for payroll processing and statutory calculations [04] [10]. The platform also supports the generation of itemized payslips accessible via the employee mobile app [CL-11_b].

Info-Tech offers a comprehensive suite of people operations modules. The platform supports core employee records, customizable onboarding and offboarding checklists, and grievance management [20] [27]. Additional modules handle leave applications, claims tracking, and performance appraisals using customizable templates [23] [24] [25]. The vendor also offers a Learning Management System (LMS) for course creation and compliance training automation [26].

The vendor states that it delivers first-class implementation services and personalized support for its customers [15]. Because user reviews indicate that certain system functions lack intuitiveness and deep setups require vendor intervention [17], buyers should plan for a vendor-led implementation process rather than a self-serve setup.

Based on third-party review data from platforms like Capterra and PayrollPanda, user sentiment highlights Info-Tech's robust compliance and all-in-one feature set as major advantages [16] [17]. However, negative themes occasionally center on usability; some users note that the interface can be unintuitive and that customizing the software to fit specific complex workflows often requires direct support from the vendor [17].

Before purchasing Info-Tech, buyers should verify the following:

• Confirm the exact pricing for your specific employee count, including any required minimum seats (e.g., 10-seat minimums).
• Ask if a one-year contract is mandatory for your region.
• Verify the implementation timeline and whether setup support incurs additional fees.
• Ask for a demonstration of the specific statutory reporting capabilities for your operating countries.
• Validate the depth of the integration with your accounting software (e.g., Xero or QuickBooks).
• Review specific security and compliance certifications (e.g., ISO 27001 or SOC 2), as these are not explicitly detailed in the provided vendor data.