GTM Payroll Services Review 2026: Pricing, Household & Business Payroll, Pros, and Cons

GTM Payroll Services is a US-based payroll and HR provider that splits its focus into two distinct markets: household employers (such as families hiring nannies or senior caregivers) and commercial small-to-midsized businesses. [02] [03]

The vendor’s most prominent supported capability is its SOC 1-compliant tax processing, which offers a completely hands-off compliance experience for complex household employment and small business tax scenarios. [07] [11]

Buyers should note that while household pricing is transparently published starting at $70 per month, the commercial business HCM platform requires a custom quote. [16] [24] Additionally, support is limited to standard East Coast business hours, which may require verification for companies operating across multiple time zones or those that need weekend assistance. [10] GTM Payroll Services is a strong shortlist candidate for US-based micro-employers and small businesses seeking localized, compliance-focused payroll processing. [12]

Founded in 1991, GTM Payroll Services provides cloud-based payroll, HR, and HCM solutions. [01] [03] The vendor operates two primary product lines to serve distinct markets:

1. GTM Household Tax & Payroll (EasyPay): A specialized payroll and tax platform built for families employing domestic workers, such as nannies and senior caregivers. [02] 2. GTM Business Payroll & HCM: A commercial platform designed for small and mid-sized businesses, encompassing payroll processing, benefits administration, and HR consulting. [03]

Best for

• US families hiring nannies or senior caregivers: GTM provides a comprehensive, hands-off tax and payroll service explicitly built for household employment, taking on liability for state and federal tax remittances. [05] [11]
• US small businesses needing localized payroll and HR: The vendor offers a scalable business HCM platform with strong local expertise and SOC 1 compliant tax handling for growing businesses. [12]

Not ideal for

• Large enterprises: The vendor’s focus is explicitly on household and small-to-midsize commercial employers.
• Businesses requiring 24/7 support: Support is only available during standard weekday business hours. [10]

Buyers should verify first

• Business payroll pricing: Commercial payroll pricing is entirely quote-based, so buyers must complete a consultation to understand total costs. [24]
• Add-on fees for household tiers: Year-end tax document generation (W-2/W-3/Schedule H) is excluded from the basic household tier and requires additional payment. [16]

GTM Household Tax & Payroll (EasyPay)

A cloud-based payroll software designed specifically for micro-employers managing single nannies or small care teams. It handles automated withholdings, direct deposit, and on-time tax filings. [02] [04]

GTM Business Payroll & HCM

An integrated HCM platform targeting small to midmarket businesses. It supports local payroll processing, benefits administration, employee self-service, and HR consulting. [03] [06]

Capability summary

GTM Payroll Services demonstrates strong evidence for end-to-end US payroll processing and tax compliance. [04] [06] The platform supports standard HRIS features such as employee self-service and benefits administration for its business clients. [26] [27] Buyers should verify exact feature inclusions based on whether they are purchasing the Household or Business product lines.

GTM Payroll Services uses a split pricing model: public, tiered pricing for its household products, and quote-based pricing for its business HCM suite. [16] [24]

Household Payroll (EasyPay) Pricing

The household product uses a base fee plus a per-employee fee structure. [16] [17]

Business Payroll Pricing

Pricing for commercial business payroll is customized via quote and requires scheduling a consultation. [24] Buyers evaluating the business platform should verify exact costs, implementation fees, and module inclusions directly with the vendor.

The provided evidence confirms that GTM Payroll Services natively supports local US payroll and payroll tax filing. [04] [06] The vendor holds SOC 1 compliance for its payroll tax processing services, acting as an independent payroll service bureau. [07]

For its business HCM clients, GTM Payroll Services supports employee self-service portals, allowing staff to access their payroll information online. [27] The platform also supports benefits administration, automating open enrollment and onboarding workflows to reduce paperwork. [26]

According to the vendor, GTM is an independent payroll service bureau that maintains formal SOC 1 compliance for its financial transactions and payroll tax processing. [07]

• Implementation fees: The premium household tiers (Platinum and Diamond) require a one-time $75 employer setup fee. [20] [23]
• Support channels: Support is provided via phone. [10]
• Support hours: Customer support is available Monday through Friday, 8:30 am to 5:00 pm ET. [10]
• 24/7 Support: The vendor does not offer 24/7 support. [10]

Before purchasing GTM Payroll Services, buyers should verify:

• Total cost of ownership: For household employers, confirm whether year-end tax filings (W-2/W-3/Schedule H) are included in your selected tier or if they require an add-on fee.
• Business pricing quotes: For commercial buyers, request a detailed quote to understand the exact costs for your employee headcount and required HCM modules.
• Support alignment: Confirm that East Coast business hours align with your company's operational needs and payroll processing windows.
• Integration depth: Verify the specific data fields that sync natively between GTM and your version of QuickBooks.