MoorePay Review 2025: Features, Pricing, Pros & Cons

As of September 2025, MoorePay generally received high marks for its respective strengths, below are the areas with user feedback and experiences.

Moorepay’s flagship offering, its payroll solution, is its most mature and reliable product. The platform's primary strength lies in its unwavering commitment to UK regulatory compliance. Moorepay’s systems are designed to be compliant with HMRC recognition.

The company has maintained the Chartered Institute of Payroll Professional’s (CIPP) Payroll Assurance Scheme (PAS) accreditation since 2012, an accreditation developed in partnership with HMRC. This long-standing external validation demonstrates a rigorous and ongoing commitment to accuracy and security, providing businesses with a high degree of confidence that their payroll is handled correctly.  

The platform automates complex and time-consuming tasks, such as calculating Statutory Sick Pay (SSP), Statutory Maternity Pay (SMP), and Statutory Paternity Pay (OSP), significantly reducing the potential for human error. The payroll bureau service further simplifies the process by handling submissions to HMRC and managing the printing of essential forms like P45, P60, and P11D. This capability is highly valued by customers like Texas Instruments, who have used Moorepay's bureau service since 1998. The payroll administrator for Texas Instruments lauded the system's ability to keep them up to date with legislative changes and to efficiently and accurately handle submissions, describing the entire process as "extremely smooth, straightforward and easy to manage". 

These examples show that Moorepay's core payroll offering successfully mitigates administrative burden and regulatory risk, making it a reliable choice for any UK business.  

MoorePay offers people management, employee self-service management, performance management workflows, recruitment tools, and comprehensive time and attendance tracking. The system creates a single source of truth for all employee data, which automates different HR workflows.

Employee self-service module allows staff to easily access payslips, request leave, and update personal information, reducing the administrative load on HR teams. The platform's HR offerings also include a time and attendance system that simplifies the tracking of work hours and a recruitment module that automates tasks like interview scheduling and onboarding.

Time & Attendance module includes a time and attendance system that simplifies the tracking of work hours. It offers timesheets, approvals, clock-in/out, and absence tracking features.

‍Employee engagement module offers personal profiles, customizable dashboards, announcements, surveys (eNPS/pulse), and onboarding workflows with rich content like welcome videos.

Recruitment & Workflows module streamlines the hiring journey with applicant tracking, digital onboarding, and automated notifications. Customisable workflows cover recruitment as well as everyday HR processes like probation reviews, approvals, and policy updates. Once hired, employee data flows seamlessly into HR and payroll, reducing admin effort and errors. Scalable workflows ensure efficiency for both small teams and growing organisations.

Deployment Timeline: MoorePay typically requires 4-8 weeks for full implementation, with the bureau service option allowing faster go-live (2-3 weeks) since much of the processing is handled externally. The software-only implementation requires more extensive data migration and staff training.

Training Requirements: While the administrative interface is praised for its intuitiveness, the platform lacks live training sessions, unlike competitors such as OneAdvanced. Organizations must rely on documentation, recorded sessions, and potentially third-party training resources. The learning curve is generally moderate for payroll administrators but steeper for complex HR functionality.

MoorePay represents the gold standard for UK-focused payroll and HR management, particularly for businesses where regulatory compliance and administrative reliability are paramount. The platform's 58-year market presence, sustained accreditations, and proven client relationships demonstrate exceptional stability and expertise in the UK market.However, the critical mobile application failures and limited advanced reporting capabilities present significant concerns that prospective buyers must weigh carefully. Organizations considering

MoorePay should:
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‍Conduct thorough mobile app testing during trial periods to ensure employee-facing functionality meets organizational needs;

Evaluate reporting requirements through detailed demonstrations of complex analytical scenarios;
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Confirm long-term UK market focus aligns with business expansion plans;
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Assess the value proposition of the dual software/service model against pure software alternatives

For UK businesses prioritizing payroll accuracy, compliance confidence, and administrative simplicity over cutting-edge user experience, MoorePay remains the market's most reliable choice. However, organizations where employee digital experience and advanced analytics are critical may find better-suited alternatives in the competitive UK market.

Excellent for compliance-focused UK businesses, with clear limitations for specific use cases.