FactoHR’s Mission and Market Position
FactoHR’s mission is to provide a “hire-to-retire” platform that simplifies HR processes and boosts organizational growth through automation. Over nearly two decades in the HR tech space, FactoHR has grown into one of India’s most recognized HR software providers, while also expanding globally. It has been awarded Best HR Software for 3 consecutive years at the World HRD Congress, highlighting its “unique functionalities” and innovation in the HR domain. With 3,500+ customers across 20+ countries and usage by 2.6 million employees, FactoHR positions itself as a leading solution for organizations seeking an integrated HR and payroll system. The platform caters to all organization sizes (small, medium, large) and a broad range of industries, which underscores its flexibility.
FactoHR’s mission is to transform enterprise HR into a mobile-first, consumer-grade experience powered by AI and automation. Its market position is that of an agile alternative to legacy vendors like SAP SuccessFactors and Workday, with a stronghold in emerging markets and increasing global visibility through Gartner recognition and Fortune 500 adoptions.
FactoHR’s market position is that of a comprehensive yet affordable HR solution - a “one-stop” HRMS for companies that want to automate core HR, payroll, and compliance with confidence.
FactoHR Features and Functions:
Core HR & Employee Data Management
This module offers a centralized repository for employee information, organizational hierarchy, and HR records. HR teams can manage personal data, job roles, departments, and the entire employee lifecycle from onboarding to exit in one place. This ensures organizations follow “single source of truth” for all HR data, reducing duplication and errors.
FactoHR Employee Directory & Org Chart
FactoHR Employee Directory & Org Chart
Performance Management
The Performance Management module includes tools for goal-setting , OKRs, periodic performance reviews, and continuous feedback.
FactoHR allows HR to design appraisal cycles (quarterly, annual, etc.) with multi-level reviews and 360-degree feedback if needed.
Managers can assign goals to employees and track progress, while employees can update achievements and self-assess. Performance outcomes can even be linked to payroll decisions (e.g. performance-linked bonuses) in the system.
FactoHR Performance Management
Global Payroll & Compliance
FactoHR’s core strength is its payroll processing engine, which handles complex salary structures, deductions, and statutory compliance automatically. It supports multi-component salaries (basic, HRA, bonuses, etc.), loans/advances, and one-off adjustments with ease.
The system calculates taxes (e.g. TDS in India), provident fund contributions, employee insurance, and other statutory withholdings in accordance with local laws. Configurable pay slip templates (multilingual) and on-time salary disbursement features help HR ensure payroll is accurate and timely every cycle. Integration with popular accounting software is available to post payroll expenses automatically
FactoHR Payroll
FactoHR Payroll
Time & Attendance Management
Time & Attendance Management module offers powerful time-tracking tools with support for biometric attendance devices, web check-ins, and a mobile app for GPS-based punches. Managers can configure multiple shifts, rosters, and leave policies across different locations or time zones. Employees can request leave through the self-service portal, and managers approve it through automated workflows, ensuring a transparent process. Real-time attendance data feeds directly into payroll calculations to avoid discrepancies.
FactoHR Time & Attendance
FactoHR Time & Attendance
Expense & Travel Management
A module to manage business travel requests and employee expense reimbursements. Employees can submit expense claims (travel bills, meals, etc.) through FactoHR, which supports policy enforcement (e.g. daily allowances limits), multi-currency expenses, and attachment of receipts.
FactoHR Travel Management
Employee Self Service and Engagement
FactoHR’s Employee Self Service portal and mobile app allow users to view payslips, check leave balances, submit leave requests, log attendance (including GPS-based punches or offline mode),update personal details and view HR announcements all on their own. Employees can also access company documents (policies, letters) and raise HR tickets via the built-in helpdesk
This reduces HR’s administrative workload and engages employees by giving them ownership of their data.
Recruitment & ATS
An Applicant Tracking System (ATS) module helps to manage recruitment campaigns - job postings, candidate applications, interview scheduling and onboarding of new hires. FactoHR’s recruitment module streamlines hiring by tracking candidates through stages and then seamlessly transitioning successful hires into the core HR system for onboarding. This module is optional and priced per recruiter seat, allowing companies to add it as needed.
FactoHR Recruitment & ATS
Analytics & Reporting
The platform includes a range of standard reports (attendance summaries, payroll registers, statutory filings, etc.) and a configurable report builder for custom HR reports.
Dashboards provide metrics like attrition rate, headcount, leave trends, and salary expenses. FactoHR provides data export options, and HR analysts can do further analysis outside the system if needed.
FactoHR Analytics & sReporting
Security
Given the sensitive nature of HR data, FactoHR implements role-based access controls. Admins can define which user roles (HR manager, payroll clerk, team supervisor, etc.) can view or edit particular data.
For example, managers might only see data for their team, while finance staff can access payroll but not performance reviews. Data is hosted on secure cloud servers (the company mentions encryption at rest and SOC 2 certified data centers.
Regular backups and a disaster recovery plan are in place to protect against data loss. These security features align with industry standards and give clients confidence in protecting employee privacy.
Mobile App
FactoHR’s mobile application is a standout feature which supports advanced features like punching in/out with geolocation, face recognition, leave applications, approvals for managers, and chatbot (“FactoBot”/“Fia”) service to answer employee queries from company HR policies.
FactoHR's Implementation Considerations
Deployment Model:
FactoHR is a cloud-native SaaS platform, hence there is no heavy on-premise setup. Implementation timelines are generally faster than enterprise HCM suites, with most companies able to go live in a matter of weeks depending on the scope and complexity of configurations.
Configuration vs. Customization:
The platform follows a configuration-first approach. Most HR policies (leave, shift rules, pay components, appraisal cycles) can be set up through configuration screens. However, deep customizations—such as highly unique workflows or specialized compliance reports—may require vendor assistance.
Integration Planning:
FactoHR has limited native integrations. If your HR operations require linking with accounting, ERP, or specialized third-party apps, plan for export/import processes or middleware connectors. Larger organizations with complex ecosystems should engage IT teams early to assess how data will flow between systems.
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