Charlie Review 2025: Features, Pricing, Pros & Cons

Charlie HR reviews  in-depth product analysis for HR teams: features, strengths, weakness, pricing, ratings, regional strengths, deployment considerations, ideal customer profile and a clear recommendation for organizations looking for a modular, compliance-focused HRIS.
Watch Review
img
img

Our take

Summary
Get Charlie HR
img

Charlie HR is a specialized HR software for small businesses and startups, specifically designed for the UK market. It centralizes key HR functions such as onboarding, time off, leave tracking, performance reviews, employee data management, engagement surveys, perks and benefits, and reporting. It emphasizes ease of use, streamlining HR admin tasks, and offering guidance and compliance assistance for businesses without big HR teams. While it delivers strong core HRIS functionality and workflows, some advanced features - global payroll, EOR, large scale international compliance are less mature or rely on integrations rather than being native.

Strengths
  • Modular, scalable HRIS that balances configuration with usability.
  • Strong UK payroll and local market expertise for European customers.
  • Robust compliance features attractive to regulated industries.
  • Responsive customer support and structured onboarding.
  • High uptime and transparent infrastructure (AWS, UK/EU hosting) which supports trust in security.
Limitations
  • Not a turnkey global payroll or EOR solution,  requires partner integrations for true multi-country employment.
  • Some advanced reporting and very complex time rules may need supplemental tools or bespoke configuration.
  • Pricing is bespoke and requires quoting; buyers seeking immediate list pricing may find transparency limited.
  • Initial configuration and advanced workflows present a learning curve for HR teams without technical support.
img
Cezanne’s Platform Dashboard

Features Showdown Summary

Feature Category
Cezanne Coverage
Assessment
Core HRIS

Strength: Excellent
Complete employee data management, onboarding workflows, and a centralized people operations platform.

Payroll
Strength: Excellent
Industry-leading UK payroll processing with automatic HMRC compliance and statutory calculations (SSP, SMP, OSP).
Benefits Administration

Strength: Included

Native benefits management, employee discounts, and P11D administration are integrated into the platform.
Recruitment (ATS)

Strength: Moderate

Recruitment module with interview scheduling, onboarding automation, and candidate management tools.

Time & Attendance

Strength: Solid

Comprehensive time tracking, leave management, and automated attendance reporting systems.

Global Hiring (EOR)

Weakness: Not included

No international payroll or Employer of Record functionality—UK market only.

IT Management

Weakness: Not included

No device provisioning or IT support capabilities.
Finance Management
Weakness: Limited
Basic payroll funding but lacks comprehensive expense management or advanced finance modules.

Workflow Automation

Strength: Strong

Automated reviews, performance management cycles, compliance reporting, and HR workflows.

Integrations

Strength: Excellent
Seamless integration with major HRIS, accounting, and productivity platforms, including Outlook integration.

Pricing Transparency


Weakness: Moderate

Bespoke pricing model lacks transparency but offers flexible software/service combinations.

Target Market Focus

Strength: Excellent
Small to mid-sized UK businesses across all sectors, with a focus on compliance-conscious organizations.

User Satisfaction Ratings Summary

As of July 2025, Cezanne generally received high marks for its respective strengths, below are the areas with user feedback and experiences.
img

Product Capability Score Summary

img

Cezanne’s Mission and Market Position

Cezanne HR aims to consolidate HR processes into a single, secure system of record that reduces administrative overhead and improves compliance. Its market position is firmly in the mid-market organisations that need more structure and security than consumer-grade HR apps but without the complexity and cost of full enterprise suites. The platform’s UK heritage, managed payroll availability, and compliance certifications make it a compelling choice for companies with significant UK/European operations. Cezanne has invested in certifications and compliance posture (ISO/IEC 27001 and GDPR readiness), reinforcing its enterprise readiness for regulated markets.
Cezanne’s Features and Functions:
Below features highlight real-world capabilities and considerations when evaluating the product:
People Management & Core HR
This module is the secure, GDPR-compliant foundation of the system. It acts as a single source of truth for all employee data, including profiles, career history, legal information, and compensation (salary, bonuses, etc.) in any currency. It also automates routine tasks using a robust form builder and customizable workflows for approvals and notifications.
img
Cezanne’s People Management
Absence and Time Tracking
This smart, integrated, and configurable module simplifies managing all types of leave, from holidays to sickness, with automated entitlement calculations. It also offers a simple solution for recording time through online timesheets and digital clock-in/clock-out features, perfect for remote or mobile employees.
img
Cezanne’s Time Tracking module
img
Cezanne’s Time Tracking Module
Recruitment and Onboarding
The platform includes an integrated Applicant Tracking System (ATS) that streamlines the entire hiring process, from posting job openings and communicating with candidates to managing job offers. The onboarding functionality is designed to engage new hires before their first day, saving administrative time and improving the new hire experience.
img
Cezanne’s Onboarding
img
Cezanne’s Recruitment
Performance and Development
The Performance & Development module supports both traditional performance appraisals and a continuous assessment model. It helps with goal setting, tracks development activities, and records career aspirations, enabling structured and timely feedback.
img
Cezanne’s Recruitment
img
Cezanne’s Review module
Insights & Reporting
Beyond standard reports, the Insights & Reporting module offers sophisticated, graphical reports that highlight key trends and predictions, such as employee turnover or sickness levels. This dedicated tool builds on a foundation of pre-configured reports and dashboards to provide deeper, statistical analysis.
img
Cezanne’s Reporting module
img
Cezanne’s Reporting module
Integrated Payroll
For UK-based companies, the platform provides a native HR and payroll experience within a single system. You can choose from either an in-house payroll solution or a "Smart Managed Payroll" service.Non-UK payrolls require integrations or third-party payroll/EOR partners.
img
Cezanne’s Payroll Module
img
Cezanne’s Payroll Module

Compliance and Security

The system is built with compliance in mind, featuring tools for GDPR, P11D handling and e-signatures, as well as tracking mandatory training and legislative documents.
  • It offers Role-based access, SSO, encryption at rest and in transit, and support for compliance standards.Hosted on Amazon Web Services (AWS) in the European Economic Area (EEA), it ensures high availability and advanced security for your data.
  • Cezanne is independently certified on an ongoing basis by BSI to ISO 27001:2022 under certificate number IS 696606.

User Experience & Administration

  • Modern web interface with manager and employee self-service. Admin console provides configuration screens for fields, workflows and notifications enabling HR power users to manage many settings without developer support.
  • Mobile-responsive UI for common tasks (leave requests, approvals, payslip access).

AI Features

Document Builder: Generate professional HR documents faster than ever with intelligent automation that eliminates manual formatting and ensures consistency across all company policies, Feature includes:
  • Automated policy form creation
  • Personalized document distribution
  • Template customization options
  • Streamlined document workflows
  • Integrated platform delivery system
Writing Assistance: Perfect your HR tone with intelligent writing assistance that helps create compelling, error-free content for employee communications, policies, and professional profiles.Feature includes:
  • Grammar and spelling correction
  • Language enhancement suggestions
  • Engaging content creation support
  • Professional bio optimization
  • Tone and style improvement
Knowledge Search: HR query management with intelligent search capabilities. Feature includes:
  • Instant answers from company HR documents
  • Automated response to routine inquiries
  • Smart document search functionality
  • Reduced administrative workload
Modularity and Licensing
  • Platform’s Modularity reduces upfront cost and simplifies onboarding. Choose only the modules you need (People, Absence, Timesheets, Recruitment, Performance, Learning, Payroll) and add more as requirements evolve. Licensing is headcount-based and module-aware, customers typically scope an initial set of modules for a phased deployment.
Implementation & Support
  • Phased onboarding approach with discovery, configuration, pilot, training and go-live. Vendor offers professional services and partner networks for complex integrations or migrations.
  • Training resources, documentation, and responsive support are commonly cited strengths.

Strategic Recommendations: Based on the Business Needs

Ideal Customer Profile
Best For:
  • Organisations with 100–3,000 employees seeking to replace spreadsheets and disparate systems with a single HRIS.
  • Businesses headquartered in the UK or Europe, or with significant employee populations there, that benefit from managed payroll and local compliance expertise.
  • HR leaders prepared to lead configuration and change management for a phased rollout.
  • HR teams that want modular control, documented compliance, and strong vendor support without the complexity and price of enterprise suites.
  • Mid-market companies that prioritise security, auditability, and reliable UK payroll.
Not Ideal For:
  • Companies seeking built-in, multi-country payroll or EOR functionality for global employment without third-party partners.
  • Very small organisations (<50 employees) that need a plug-and-play consumer-style HR product with minimal configuration.

Cezanne’s Implementation Considerations

Deployment Timeline:
Cezanne typically requires 4-8 weeks for full implementation, with the bureau service option allowing faster go-live (2-3 weeks) since much of the processing is handled externally. The software-only implementation requires more extensive data migration and staff training.
Training Requirements:
While the administrative interface is praised for its intuitiveness, the platform lacks live training sessions, unlike competitors such as OneAdvanced. Organizations must rely on documentation, recorded sessions, and potentially third-party training resources. The learning curve is generally moderate for payroll administrators but steeper for complex HR functionality.

Conclusion & Recommendations

Cezanne HR is an all-in-one HRIS suite that consistently delivers on core HR, absence, performance and managed UK payroll needs for mid-market organisations. Its modular approach enables phased adoption and cost control, while its compliance credentials and support reputation reduce implementation risk. The main caveat for buyers is the need to plan for non-UK payroll or EOR requirements through integrations or third-party vendors.